Overcrowded Housing Support Service

Help for families with young children living in overcrowded properties in Lambeth.

Professionals and parents can contact Family Housing Advisors to discuss what support and advice can be offered remotely.

Support is also available from the Council if you’re worried about your financial circumstances, becoming homeless, or are sleeping rough.

LEAP’s Overcrowded Housing service is ending soon. The Family Housing Advisors can't accept new families. But they can offer advice to parents and practitioners until 30 November. LEAP will then provide new training and resources for professionals and volunteers – helping them provide the very best housing support for pregnant women, and families with young children.

For advice until 30 November, please email or call Trisan Gordon on 0207 926 4348 / 07944691679.

What is overcrowded housing?

The Lambeth Council Allocation policy defines overcrowded as "when a home is lacking at least one bedroom for the family".

There are three levels of overcrowding:

  • 1 bedroom lacking – overcrowded.

  • 2 bedrooms lacking – severely overcrowded.

  • Illegally overcrowded – not enough rooms or space for the number of people who live there. (Calculating the amount of people vs ages vs rooms available)


What happens when you use the Overcrowded Housing Support Service?

Home visits are tailored around the family and their needs, so each session is different. During the initial session we will discuss the needs of the household looking at the areas of sleeping, eating, playing, learning, being together and being alone (privacy) and what the family would like to change in their home to allow for these activities. 

We look at housing advice, small space solutions with a grant of up to £800, linking parents and families into their communities, wellbeing and mental health. Each subsequent session will build around the goals of each family. This could be as diverse as building furniture together, completing a medical assessment, or discussing safety concerns in the household.

What are the benefits of the Overcrowded Housing Support Service?

  • Families have increased knowledge, skills and motivation to make changes to their home environment

  • Families have improved eating spaces in the home

  • Families have improved learning spaces within the home

  • Families have improved play spaces within the home

  • Families have improved spaces for privacy and/or quiet time

  • Families have improved sleeping spaces in the home

  • Families attend/ engage with local events more often

Overcrowded Housing Support Service

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